February 1, 2021 Avaya expands its alliance with Google for AI for contact centers Avaya AI’s alliance with Google leads to the creation of virtual agents that can verbally interact with customers.Read More via VentureBeat Check out the…
February 1, 2021 Exabeam joins cybersecurity ecosystem revolving around Snowflake Exabeam becomes one of the first vendors to join a cybersecurty ecosystem emerging around the Snowflake cloud platform.Read More via VentureBeat Check out the…
February 1, 2021 Forget user experience. AI must focus on ‘citizen experience’ To ensure AI has a positive impact on society, we need to look beyond user experience to a new practice of ‘citizen experience’ design.Read…