Since May 21st, a virus has shut down Philadelphia’s online court system, bringing network access to a standstill. The problems started unexpectedly: suddenly, no one could seem to access the system to file documents. “It wasn’t working,” says Rachel Gallegos, a senior staff attorney with Community Legal Services. “I thought it was my computer.”
As Baltimore deals with a devastating malware attack, the Philadelphia court shutdown is raising similar questions about how cities can respond when crucial services are suddenly lost. The outage has now stretched on for weeks, forcing attorneys to use paperwork filed in person and raising difficult questions about who is slipping through the cracks of the broken system.
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