Illustration by Alex Castro / The Verge
Amazon has announced that it’ll be ending the its practice of using customer tips to pay its Flex drivers’ wages, according to a report by the Los Angeles Times and emails sent out to drivers.
The practice came under fire when it was revealed back in February that Amazon (along with other delivery services like Instacart and DoorDash) were using customer tips to pay deliver drivers their base pay, letting the corporations in question save money at the expense of compensating their workers.
Now, according to the LA Times, the initial minimum payment for each delivery will come entirely from Amazon, with driver’s tips going directly to the driver on top of that — i.e., the almost universally understood intent of how tips should work in…