So you bought something from the PlayStation Store, and it doesn’t work for you? Whether you purchased a game by mistake or just decided that you’d rather have your money back, getting a refund is now as simple as chatting with a representative for a few minutes. Sony’s new refund policy covers preorders, games, DLC, subscriptions, and movies, and it means no more filling out refund forms and sending them into the void.
Even though the new refund policy is more comprehensive, there’s still a big caveat: once you’ve downloaded your purchased content, you’re ineligible for that refund. If you’ve preordered a title, you can get a refund any time before it releases. But once the game preloads onto your console, you’re out of luck — even if…
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