Nest’s security system has been having troubles all morning. The system’s control unit — the Nest Guard — has appeared offline since around 4AM ET. While offline, homeowners haven’t been able to remotely arm or disarm the system through Nest’s app. The system continued to monitor security sensors even through the connectivity problems. However, it’s unclear if the unit was still capable of calling for help after detecting an intrusion.
More than a dozen people on Twitter said that their Guard had been disconnected in the middle of the night. The Verge’s test unit of the Nest Guard went down at 4:11AM ET as well. The Nest x Yale Lock was said to be experiencing the same problem.
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